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200 FAQ

Is installation service provided for stainless steel coil ?

East King Steel (Guangdong) Co., Ltd. offers after-sales service including installation service for the smooth follow-on use of stainless steel coil. Also, we've...

Is installation service provided for stainless steel coil ?

How about stainless steel coil after-sales service?

The after-sales service of East King Steel (Guangdong) Co., Ltd. is highly recognized by more and more customers. We have been sticking to the principle of customer first...

How about stainless steel coil after-sales service?

Are there services after stainless steel coil installation?

East King Steel (Guangdong) Co., Ltd. renders different services after stainless steel coil is installed correctly. Once customers have some problems in operating and debugging...

Are there services after stainless steel coil installation?

What services are offered for stainless steel coil?

East King Steel (Guangdong) Co., Ltd.'s service is not limited to providing stainless steel coil. We also provide a package of customer service upon request. One...

What services are offered for stainless steel coil?

Are we informed about stainless steel coil weight and volume after shipment?

East King Steel (Guangdong) Co., Ltd. provides cargo weight and volume after shipment of stainless steel coil once such information is recorded and submitted to the customs...

Are we informed about stainless steel coil weight and volume after shipment?

Can our logo or company name be printed on stainless steel coil?

Custom service is available for stainless steel coil. Any specific requirements can be made to the salesperson. Factory visit is welcomed. This may help you to know more about us...

How can I track my stainless steel coil?

East King Steel (Guangdong) Co., Ltd. provides tracking number for all shipments. This will allow you track the location of their purchase. If you have not received...

How can I track my stainless steel coil?

What port of loading available for stainless steel coil?

Generally, we will choose the port nearest to us to deliver stainless steel coil. With the perfect location to us, the port can save us a lot of time in transporting...

What port of loading available for stainless steel coil?

What to do if stainless steel coil is damaged during shipping?

East King Steel (Guangdong) Co., Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage...

What to do if stainless steel coil is damaged during shipping?

What to do if it is incomplete stainless steel coil delivery?

If your order is missing any items or parts, please let us know as soon as possible. East King Steel (Guangdong) Co., Ltd. is committed to your satisfaction. You...

What to do if it is incomplete stainless steel coil delivery?

What should I do once I receive stainless steel coil imperfections?

We promise you that stainless steel coil receives intense QC evaluation prior to sending. However, if the last thing we anticipate happened, we'll either refund...

What should I do once I receive stainless steel coil imperfections?

Where to get help if stainless steel coil gets problem during the use?

Stainless steel coil, as the hot sale of our products, usually accepts good feedback. All products of this series shall meet our standard that is made by our quality...

Where to get help if stainless steel coil gets problem during the use?

Can we arrange the stainless steel coil shipment by ourselves or by our agent?

Based on the regulations of international trading, East King Steel (Guangdong) Co., Ltd. agrees with the idea of delivering the stainless steel coil by yourself...

Can we arrange the stainless steel coil shipment by ourselves or by our agent?

What kind of packing is provided for stainless steel coil?

East King Steel (Guangdong) Co., Ltd. includes some general packaging guidelines that can help you prepare your package for shipping. Please consult with our Customer...

What kind of packing is provided for stainless steel coil?

Is stainless steel coil tested before shipment?

For every manufacturer including East King Steel (Guangdong) Co., Ltd., quality assurance is important for building a reputable brand and gaining the trust of customers...

Is stainless steel coil tested before shipment?

Foshan Guangdong China
Phone-+86-0757-88595262

Email：01@eastkingiron.com

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